We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Get a record
(Netsuite) when a new ticket event occurs in Zendesk
2
Get a record
(Netsuite) when an agent replied to a ticket in Zendesk
3
Get a record
(Netsuite) when a ticket status changed in Zendesk
4
Get a record
(Netsuite) when a tag added to a ticket in Zendesk
5
Get a record
(Netsuite) when a new agent created in Zendesk
6
Get a record
(Netsuite) when a user replied to a ticket in Zendesk
7
Create a custom record
(Netsuite) when a new ticket event occurs in Zendesk
8
Create a custom record
(Netsuite) when an agent replied to a ticket in Zendesk
9
Create a custom record
(Netsuite) when a ticket status changed in Zendesk
10
Create a custom record
(Netsuite) when a tag added to a ticket in Zendesk
11
Create a custom record
(Netsuite) when a new agent created in Zendesk
12
Create a custom record
(Netsuite) when a user replied to a ticket in Zendesk
13
Update a custom record
(Netsuite) when a new ticket event occurs in Zendesk
14
Update a custom record
(Netsuite) when an agent replied to a ticket in Zendesk
15
Update a custom record
(Netsuite) when a ticket status changed in Zendesk
16
Update a custom record
(Netsuite) when a tag added to a ticket in Zendesk
17
Update a custom record
(Netsuite) when a new agent created in Zendesk
18
Update a custom record
(Netsuite) when a user replied to a ticket in Zendesk
19
Delete a record
(Netsuite) when a new ticket event occurs in Zendesk
20
Delete a record
(Netsuite) when an agent replied to a ticket in Zendesk
21
Delete a record
(Netsuite) when a ticket status changed in Zendesk
22
Delete a record
(Netsuite) when a tag added to a ticket in Zendesk
23
Delete a record
(Netsuite) when a new agent created in Zendesk
24
Delete a record
(Netsuite) when a user replied to a ticket in Zendesk